Support for students and the public
ECOTEC Contact Center
Through the ECOTEC Contact Center, we handle requests from our university community and the general public with personalized support via WhatsApp, phone, and email.
Support channels
Choose how to reach us
We answer questions about admissions, academic procedures, payments, and platforms. Choose the channel that works best for you.
Service hours
We're here seven days a week
Monday to Friday
07h30
until 21h00
TodaySaturdays
09h00
until 13h00
TodaySundays
09h00
until 13h00
TodayWriting to us after hours? Leave us a message on WhatsApp or by email and we'll reply as soon as we open.
How can we help?
Procedures and inquiries we handle
For questions and inquiries related to the university's different areas, the Contact Center provides support with:
Student services
Undergraduate and graduate programs: on-campus, hybrid, and online
Student documentation
International missions
Community Engagement
Academic services
Course registration
English modules
Academic advising
Late and make-up exams
Financial services
Installment generation
Payment validation
Platform support
ECOTEC NBS
Blackboard
Phone directory
Extensions by area
Call the PBX at (04) 515 0400 and dial the extension of the area you need to reach.
| Área | Extensión |
|---|---|
| Facultad de Ingenierías | 447 |
| Facultad de Ciencias Económicas y Empresariales | 453 |
| Facultad de Comunicación, Humanidades y Creatividad | 494 |
| Facultad de Estudios Globales y Hospitalidad | 481 |
| Facultad de Derecho y Gobernabilidad | 455 |
| Facultad de Ciencias de la Salud y Desarrollo Humano | 497 |
| Administración | 573 |
| Admisiones | 490 |
| Secretaría | 402 |
| Financiero | 556 |
| Prácticas Pre Profesionales / Seguimiento a graduados | 647 |
| Bienestar Universitario | 570 |
| ECOTEC Online | 603 |
University life
